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Cancellation and Refund Policy

A Legal Disclaimer

At Denmarc Aesthetics, we strive to provide the highest level of service and ensure that your treatments and products are scheduled and delivered to meet your expectations. To maintain our quality of service and accommodate all our clients effectively, please review our cancellation and refund policy outlined below.

1. Cancellation Policy

  • Appointments: If you need to cancel or reschedule your appointment, we request a minimum of 48 hours' notice. Cancellations made less than 48 hours prior to your scheduled appointment will incur a 30% cancellation fee based on the cost of the scheduled services.

  • Late Arrivals: If you arrive late for your appointment, we may need to reschedule or shorten your treatment to avoid interfering with other clients' appointments. The full cost of the service will still apply.

2. Refund Policy

  • Treatments: Due to the nature of our treatments, refunds are not offered after services have been performed. If you have concerns or are dissatisfied with the results, please contact us, and we will discuss options for follow-up care or additional treatments.

  • Pre-Ordered Products: For any special-ordered products, including fillers and neurotoxins ordered specifically to accommodate your booked services, you will be responsible for the full payment of these products, even if the appointment is canceled. This includes products that are ordered on your behalf in advance to ensure availability for your treatment.

  • Gift Cards: Gift cards are non-refundable and are not redeemable for cash.

3. How to Cancel or Reschedule

To cancel or reschedule your appointment, please contact us at least 48 hours in advance by calling 630-465-0222 or emailing us at denmarcaesthetics@gmail.com.

4. No-Show Policy

Failure to attend your scheduled appointment without prior notice is considered a no-show and will incur a charge equal to the full cost of the scheduled service.

5. Changes to This Policy

We reserve the right to update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website and will take effect immediately upon posting.

Thank you for your understanding and cooperation. We look forward to serving you!

Denmarc Aesthetics
333 N. Hammes Ave
Joliet, IL 60435
Phone: 630-465-0222
Email: denmarcaesthetics@gmail.com

Let me know if you'd like any further adjustments!

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